Dear Valued Customers, Public Bank Vietnam (PBVN) would like to advise you to be cautious when scanning QR codes. With technological advancements, fraudsters may replace valid QR code with fake ones to mislead customer at payment points, exploit QR codes to redirect you to malicious websites, initiate unauthorized transactions, making illegal money transfers, or steal personal and financial information. PBVN strongly urge you to be careful when scanning QR Codes by adhering to the following safety measures: - Verify the source: Ensure QR code originates from a trusted and legitimate source. Be wary of QR codes from unknown or suspicious senders. - Examine the destination: After scanning QR codes, carefully check the information before proceeding. - Be cautions of requests: PBVN do not ask for your sensitive information (i.e., passwords or OTPs) through QR codes. Do not enter such details after scanning an unknown QR code. - Keep your software updated: Ensure your device’s operating system and security software are up to date to protect against unverified sources. Should you have any queries, please contact our Customer Service at Hotline 1800 1198 or PBVN Branches/Transaction Bureaus. Yours truly, Public Bank Vietnam
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